FAQs

Print This Page Print This Page FAQs

Deals

How can I find out about deals sooner?»

Easy! Just sign up for our mailing list (in the footer of every page on our site)…..we send out an email to our subscribers to let them know about new (upcoming) deals – often before they are posted to our website. By finding out sooner, you’re more likely to be able to take advantage of the deal and not find out that the rooms are all booked up!

Where do you find these deals?»

We spend all day, every day, scouring the interwebs, reading copious marketing emails, chatting with resorts, watching Supplier webinars and interviewing industry leaders to find out about discounts or exclusive deals being offered at all-inclusive resorts….but not just ANY all-inclusive resorts, only those in Mexico and the Caribbean. Click here for a list of ‘Websites We Check for Deals’.

Why can’t I book the Deal through you?»

Because BestAllInclusive.com does not sell travel.

We scour the web to bring you current news, deals, research and FAQ’s. To answer your questions we do have live chat and a community forum, both staffed by folks who work for travel agencies and are considered Experts in all inclusive vacations.

Many of the deals we find are exclusive to a specific resort – or travel re-seller – and you can book directly with them by clicking on the deal link.

We hope you find our information useful – and that you will share your all inclusive experiences with others.

Why don’t you have deals for some all-inclusive resorts?»

We focus on what we know. And we know all inclusive resorts in the Caribbean and Mexico.

There are a few all inclusives in Hawaii, 1 in the US (Club Med Sandpiper) and some in the rest of of the world.

If our community requests us to expand to include all inclusive resorts in other area’s then we will consider it.

Otherwise we will stick to our knitting and bring you the best info we can find.

Why is the deal I found yesterday gone today?»

The deal expired or sold out.

Check the ‘Book between’ date on each deal. At midnight on the last day to book the deal turns into a pumpkin – and won’t leave a slipper behind.

There are a lot of ‘flash sales’ these days and a deal can sell out. It can be removed it at any time.

Jump on our mailing list and you’ll be the first to know about such deals BEFORE they are posted to the website.

Destinations

Is it really safe for tourists in Cancun?»

Even taking recent events into account, Cancun, Mexico is less dangerous than many cities in the U.S.

A quick review of recorded crime statistics shows that there is less crime and violence in Mexico than there is in the U.S. and an even lower rate of violent crime in the popular tourist areas of Mexico.

Cancun and other resort destinations in Mexico rely on tourism as their primary (and in some cases, only) economy……everyone from the Mexican police to the average Cancun citizen takes the safety of tourists very seriously – crime there could have a huge negative impact on their jobs, so they work hard to combat it!

Does that mean there is *no* crime? No, but as long as you’re being as smart as you’d be anywhere (not going out alone at night, not flashing loads of cash, etc. – be sure to read our post on how to avoid travel scams!), you’ll be as safe (if not more so) than you are at home.

General Travel

A blizzard hit and we can’t make it to the airport – what now?»

Sigh….if only we could control the weather for our vacations…..but since we can’t, you need to prepare for any likely eventuality, which — if you’re traveling during the months in which you might get a blizzard — means checking the weather reports voraciously, and considering staying at an on-airport hotel (or one that is very close) the night before your flight, because missing a flight can get very, very expensive, unless of course you have a good travel insurance policy.

Note: While there is still a chance that the blizzard might result in cancelled flights even if you’re at the airport on time, at least in that case you’ll have some recourse as many resorts will allow you to change your arrival date by one day without any penalty when your flight is cancelled.

Regardless of how a missed flight happens, this is where it really pays to have booked with a travel agent – they can help you out in a jam by checking all of your flight options and re-booking you, as well as contacting the resort on your behalf. If you didn’t, contact the company or resort you booked with right away to find out your options for changing your arrival date and airport transfers, and call your airline right away to find out what you can do — but be prepared to pay a change fee at the very least, and likely a ‘difference-in-fare’ fee, and that’s IF they can get you on another flight.

A great option is ParkSleepFly – they offer packages on Airport hotels that include free parking for your car and a shuttle to the airport……also great for those who have a long drive to the airport, or who have a hard time getting up for an early flight.

Is it true I’ll need a Passport to fly WITHIN the U.S.?»

Maybe. It depends on your state and whether the driver’s license you’re issued is in compliance with the REAL ID Act, which since 2005 has been a federal standard for photo identification.

KEY DATES:

Beginning on January 22, 2018, domestic air travelers from states that are not compliant and have NOT been granted an extension will need to show an ‘alternate form of acceptable identification“, of which one is a Passport (book or card).

Beginning on October 1, 2020, ALL domestic air travelers will need a REAL ID compliant driver’s license or one of the aforementioned acceptable methods of identification.

Remember that if you leave the U.S., you’ll still need a Passport to return – that won’t be effected by the REAL ID Act.

Additional Resources:

Here’s a great explanation of the REAL ID Act
https://en.wikipedia.org/wiki/REAL_ID_Act

And from Homeland Security, some FAQs about REAL ID and travel:
https://www.dhs.gov/real-id-public-faqs

Here’s where you can check to see if your state issued driver’s license is compliant with REAL ID:
https://www.dhs.gov/current-status-states-territories

Should I be concerned about Zika Virus?»

Yes. You should be concerned.

Here’s why: As with previous mosquito-borne viruses — such as malaria, dengue, West Nile virus,and yellow fever — Zika virus will eventually spread around the globe, and even climates that have no mosquitoes won’t be entirely safe from it as travelers will bring it home with them.

What’s important to remember: For most people not only is the risk of infection minimal, but if you do get bitten by a Zika-carrying mosquito the effects are generally mild and no worse than any other flu. Those at higher risk include women who are pregnant and couples who are trying to get pregnant, as the Zika virus has been linked to birth defects, including microcephaly. The CDC (Centers For Disease Control and Prevention) advises those women/couples to avoid travel to areas where Zika has been reported.

What can you do? Be SURE to ask what the resort you’re planning to visit is doing to control the mosquito population on their property (most all-inclusive resorts take mosquito control very seriously and will use sprays and other means to keep them at bay), and ALWAYS check the website of the Centers For Disease Control and Prevention for the most current information on Zika Virus.

What exactly is “all inclusive”? Alcohol is REALLY included??»

Yes, alcohol is really included!

Every resort has their own moniker, but whether they call it “all inclusive”, “awe inclusive”, “ultra inclusive”, or whatever, the bottom line is that it doesn’t include *everything*, but pretty darn close to it.

What’s included: To qualify as an all-inclusive, a resort has to include all food, all beverages including alcoholic ones (but the brands of alcohol carried will differ from a two-star resort to a five-star resort – at the lower end of resorts you’ll find only local beers, wines, and spirits or sometimes those of a inexpensive US brand, at the high end of the scale you’ll find top-shelf US brands and more ), daily and/or nightly entertainment, and many activities of both the land (yoga and other fitness classes, cooking or language lessons, tennis, bicycling, etc.) and water (snorkeling, kayaking, pool or beach volleyball, etc.) varieties.

What’s not included: The things they can upsell you on such as Spa Treatments, off-site excursions and tours, golf, scuba diving, or deep sea fishing. SOME resorts do include some of these things (such as an included golf package at Palace Resorts, or an unlimited dive package at Sandals Resorts, or even a Spa package at a destination Spa resort such as Miraval), but most All Inclusive resorts do charge for those add-ons.

To be 100% certain, ask your travel agent for a complete list of what’s included when you get a vacation quote.

What if my name on my Passport doesn’t match my ticket?»

This happens more frequently than many realize……”Yikes! I got married and changed my drivers license but not my passport – what now?!?

BUT, this is a biggie — make no mistake, you MUST ensure that your names match on both your airline ticket and your passport! If they don’t, then one or the other must be changed, which generally incurs a fee. AND in case you’re wondering, if you’re a U.S. citizen, you cannot travel outside of the US or its territories without a passport any longer – it’s required to return the the U.S., no exceptions…..so don’t think that because you changed your driver’s license that will suffice — it won’t.

Depending on how much time you have before you travel (at least 3 months or more), it’s better to change the name on your Passport, because you’ll need to change it eventually anyway (you have up to one year after marriage to change your passport if you changed your name).

Tight on time? You can get a new passport in as little as 8 days by going to a Department of State Passport Agency, but that does require an appointment and proof of immediate international travel, along with paying the expedite fee, or you can expedite the mailing of your new passport (2 to 3 week turnaround time) by simply paying the extra expedite fee in addition to the normal application processing fee when you apply or renew by mail.

If you’re short on time, it may be faster and less expensive to have your airline change the name on your ticket, but each airline has their own policies and fees (which are generally less than the expedite fee for a new passport!). Check with your travel agent or directly with your airline to explore this option.

Lastly, remember that your Passport MUST be valid for a period FOLLOWING your return flight — usually for at least 6 months after — but be sure to check with your travel agent as that date can vary depending on what country you’re visiting.

What is the deal with tipping at an all-inclusive?»

Tips happen.

Primarily because Americans are simply so accustomed to it….so we do it even when we don’t need to.

At *most* all-inclusive resorts, the ‘tips’ are included in your package prices so you don’t NEED to shove a dollar at the bartender/waitress/porter. And at some of those resorts, employees are not supposed to accept tips, so it’s important to know before you go.

So even though it’s NOT expected, does it get you better service? Eh…the jury is still out on that – the wait-staff at all-inclusive resorts really cannot afford to have any unhappy guests, so they certainly won’t ignore the non-tippers, and I’ve personally observed them treating both tippers and non-tippers with equal care and service, so my advice is that you should only tip if you really, really want to reward someone, but be sure you won’t jeopardize their job if you do.

That said, we’ve got a terrific blog post all about tipping at all inclusive resorts, we’d love to see YOUR opinion in the comments!

 


 

Have a question but don’t see it here? You can post it in our All Inclusive Community Forum, or visit our Contact Page…..ask us anything!