Iberostar Introduces Free Extra Care Insurance on Direct Bookings

Iberostar Resorts

Free insurance appears to be trending for all-inclusive resorts these days as another level of peace of mind and now another luxury resort – Iberostar – joins Palladium Hotel Group and Blue Diamond Resorts in offering free medical insurance to guests.  Even the Dominican Republic is offering all tourists visiting a hotel a travel assistance plan.

In a nutshell:  Iberostar launched free Extra Care Insurance for guests that book direct with either Iberostar’s call center or online.

Before we go further – it’s good to know that one of the items to look for in insurance, especially when free, is repatriation.  According to Iberostar Resorts, this is one of the advantages of their plan, which is offered through Europ Assistance. Basically, repatriation covers the costs incurred if you need to go home due to medical reasons.

Always, always – review the terms of all insurance policies in full and be sure it’s the right fit for your needs.

What does Iberostar’s Free Insurance Cover?

In addition to repatriation,  the basic (temporary) insurance covers you for any medical problems during your vacation (including COVID-19), medical and surgical assistance, if required,  And, it includes  extension of your stay, which would cover you for additional costs in the event that you need to extend your stay.

The Iberostar Extra Care Insurance is automatically included on all reservations as long as they’re made directly with Iberostar either online or through the Call Center.  It’s valid for stays through August 15, 2021.

  • Medical expenses incurred in the event of illness (including COVID-19) or an accident. Limit: up to €40,000 (approx. $47k) for incidents in the hotel.
  • Emergency dental costs.
  • Medical transportation service for sick or injured individuals.
  • Extension of the accompanying individual’s stay at the hotel in the event of the hospitalization of the insured. Limit: up to €5,000 (approx. $5900).
  • Emergency transportation to the hospital.
  • Expenses incurred during the accompanying individual’s stay at the clinic. Limit: up to €100 (approx. $118) per day for a maximum of 10 days.
  • Extension of stay at the hotel in the event of illness (including quarantine caused by COVID-19) or an accident. Limit: up to €300 (approx. $355) per day for a maximum of 15 days.
  • Relocation of the accompanying individual in the event of hospitalization of the insured. For hospital stays over 5 days.
  • Expenses incurred by the accompanying individual during the stay in the event of hospitalization. Limit: up to €300 ($355) per day for a maximum of 15 days.
  • The return trip of those included in the booking.
  • Sending a doctor to the hotel.

The complete list of benefits can be found Iberostar’s website.

Iberostar also set additional health and safety protocols prior to reopening under the How We Care initiative.  There are four areas under this initiative:  safe environment, hygiene standards, social space, and innovative experience.

Some of the actions include digital pre-check-in and online check-out, 24-hour e-concierge, hotel occupancy at 70%, fewer tables in the restaurants, additional takeaway options, and outdoor entertainment options.

In case you’re wondering …

What are Iberostar’s Reopening Dates for the Dominican Republic, Jamaica and Mexico?

Many resorts have already reopened and there are several more to go:

Iberostar Cozumel on November 1, Iberostar Quetzal and Tucan on October 1, and Grand Paraiso on October 25

The Dominican Republic:
Grand Bavaro on October 1, Costa Dorado on October 30, and Iberostar Selection Hacienda Dominicus on October 1

Grand Rose Hall on October 1


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About Donna Adinolfi 248 Articles
Donna Adinolfi is a wellness travel expert, a freelance writer, an award-winning photographer, and the founder/publisher of MindfulAdventures.com. Her 30+ year career includes serving as the Travel & Spa Editor of Balance Magazine as well as planning wellness travel & retreats. An avid fan of the freedom from carrying cash or credit cards, Donna loves to visit all-inclusive wellness resorts in the U.S, and traveling to some of Mexico's and the Caribbean's many all-inclusive resorts several times each year. She's also a member of the North American Travel Journalists Association.
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